Our Values and Code
Every decision at Ivy Health traces back to the same foundation: our values and our code of conduct. Together, they guide how we treat patients, support one another, and hold ourselves accountable to the code of ethics behind our clinical care.
The Values That Guide Us
What Our Core Values Look Like in Practice
Ivy Health’s core values shape every clinic in our network, influencing every interaction – from the care we provide to the way we work together.
You’ll see those values in how we care for people, support each other, and take responsibility for doing what’s right. They give teams across Ivy a shared foundation while leaving room for each clinic and community to be itself.
One Ivy
We work as one team, sharing our strengths and supporting one another to provide better care.
Love What You Do
We bring energy, compassion, and genuine care to the work we do and the people we serve.
Do the Right Thing
We act with integrity and make decisions centered on what’s right for our patients, teammates, and communities.
I Belong
We create a place where people feel welcomed, respected, and valued for who they are.
Get the Right Stuff Done (GRSD)
We take initiative, follow through, and keep moving good work forward.
Grow
We stay curious, keep learning, and look for ways to become better clinicians, teammates, and partners.
Serve Others
We use our time, talents, and resources to make a meaningful difference for others.
Clinical Standards
Guided by Professional Ethics
Our clinicians hold themselves to more than internal policy. Every treatment decision reflects the ethical standards set by professional licensing and accrediting bodies, along with the standards Ivy Health holds for how we treat patients and each other.
- Put patient rights, dignity, and informed consent first in every interaction.
- Protect patient privacy and handle health information with care.
- Speak up when something doesn’t align with our standards, with no retaliation for doing so.
Patient Rights and Dignity
Every patient is treated with respect, honesty, and compassion, no exceptions.
Respectful Workplace
We don’t tolerate harassment or discrimination. Everyone deserves an environment where they can do their best work.
Data Privacy
Patient and teammate information stays protected and is accessed only when it’s needed to support care, operations, or other appropriate work responsibilities.
Health & Safety
A safe workplace is the baseline, not the exception. We hold every location to the same standard.
Why Our Code Matters*
A code of conduct only means something if it’s more than paperwork. At Ivy Health, it’s how we build trust with patients, referring providers, and each other. Every interaction is a chance to live it out, not just read about it.
That trust matters because healthcare runs on it. Patients share their health history with us, employers rely on us to represent them well, and teammates count on a workplace held to the same standard everywhere Ivy Health shows up.
*This page covers the values that define Ivy Health. For the complete picture, including our full policies on ethics, compliance, and workplace conduct, download our Code of Conduct.
Have Questions?
Reach Out to Learn More
Our values and code shape everything we do at Ivy Health, from patient care to how we treat each other. If you have questions about our standards or want to learn more about our network, reach out anytime.