Our Values and Code
Every decision at Ivy Health traces back to the same foundation: our values and our code of conduct. Together, they guide how we treat patients, support one another, and hold ourselves accountable to the code of ethics behind our clinical care.
The Values That Guide Us
What Our Core Values Look Like in Practice
Ivy Health’s core values shape every clinic in our network, influencing every interaction – from the care we provide to the way we work together.
You’ll see those values in how we care for people, support each other, and take responsibility for doing what’s right. They give teams across Ivy a shared foundation while leaving room for each clinic and community to be itself.
Do Right by People
We lead with care, act with integrity, and make decisions that serve patients, teammates, and communities well.
Grow Stronger Together
We share ideas, learn from one another, and use the strength of One Ivy to help local teams keep moving forward.
Take Ownership
We give people room to lead, expect them to follow through, and create a culture where everyone can contribute and belong.
Clinical Standards
Guided by the Physical Therapy Code of Ethics
Our clinicians hold themselves to more than internal policy. Every treatment decision reflects the ethical standards set by professional licensing and accrediting bodies, along with the standards Ivy Health holds for how we treat patients and each other.
- Put patient rights, dignity, and informed consent first in every interaction.
- Protect patient privacy and handle health information with care.
- Speak up when something doesn’t align with our standards, with no retaliation for doing so.
Our Code in Practice
Patient Rights and Dignity
Every patient is treated with respect, honesty, and compassion, no exceptions.
Respectful Workplace
We don’t tolerate harassment or discrimination. Everyone deserves an environment where they can do their best work.
Data Privacy
Patient and teammate information stays protected and is accessed only when it’s needed to support care, operations, or other appropriate work responsibilities.
Health & Safety
A safe workplace is the baseline, not the exception. We hold every location to the same standard.
Why Our Code Matters
A code of conduct only means something if it’s more than paperwork. At Ivy Health, it’s how we build trust with patients, referring providers, and each other. Every interaction is a chance to live it out, not just read about it.
That trust matters because healthcare runs on it. Patients share their health history with us, employers rely on us to represent them well, and teammates count on a workplace held to the same standard everywhere Ivy Health shows up.
Read the Full Code
Download Our Code of Conduct
This page covers the values that define Ivy Health. For the complete picture, including our full policies on ethics, compliance, and workplace conduct, download our Code of Conduct.
Have Questions?
Reach Out to Learn More
Our values and code shape everything we do at Ivy Health, from patient care to how we treat each other. If you have questions about our standards or want to learn more about our network, reach out anytime.